RivieraMultilingual AI phone and chat agents for hotels
Riviera lets hotels improve the guest experience and vastly reduce costs. Our agents speak any language and can do everything a human operator can. This lets hotels cater to international customers and free up staff to manage high touch service tasks.
Riviera
Riviera is the leading AI-powered hotel phone platform. It improves guest experience and reduces operational costs by providing 24/7 multilingual support and automating tasks.
Product Highlights
- AI Phone Operator: Answers calls instantly with a friendly, natural voice, providing information and routing calls efficiently.
- AI Room Service Agent: Takes orders accurately, remembers preferences, and suggests upsells, increasing revenue.
- AI Reservations Specialist: Converts inquiries into bookings, maximizing revenue and reducing staff workload.
Use Cases
- Improve guest satisfaction with immediate and personalized service.
- Reduce operational costs by automating tasks and reducing staff workload, especially during peak times.
- Increase revenue through smart upselling and personalized menu recommendations.
Target Audience
Hotels of all sizes seeking to enhance guest experience, optimize operations, and drive revenue growth.
