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Sendbird AI agent for customer serviceDelightful customer experiences with omnichannel AI

Stop reacting to customer issues. Start anticipating them. Proactive customer service is the future, across every channel - mobile, web, social. Powered by the robust platform behind 7 billion monthly conversations. Transform your customer experience today.

Sendbird AI agent for customer service screenshot

Sendbird AI agent for customer service

Revolutionize your customer service with Sendbird's AI-powered agent. Provide 24/7 support across all channels, boosting resolution rates and reducing response times. Improve customer satisfaction and operational efficiency with seamless integration into your existing systems.

Product Highlights

  • Omnichannel Support: Deliver instant support across mobile, web, social media, SMS, and email.
  • Proactive Engagement: Anticipate customer needs and initiate conversations on their preferred channels.
  • Unified Insights: Gain a 360° view of your customer interactions for data-driven decision-making.

Use Cases

  • E-commerce: Provide instant answers to FAQs, track orders, and resolve issues in real-time.
  • Fintech: Offer personalized financial advice, troubleshoot banking issues, and streamline onboarding.
  • Healthcare: Assist patients with appointment scheduling, medication reminders, and general inquiries.

Target Audience

Businesses of all sizes seeking to enhance their customer service operations, improve efficiency, and increase customer satisfaction.